I am looking for my IMEI number / serial number / EAN code

To make a warranty claim on the Recommerce portal, you will need to provide us with your IMEI number or serial number (sometimes referred to as the EAN code).

In general, a serial number/IMEI can be found:

- in the product settings

- by typing *#06# on your keypad (if it is a mobile phone)

- on the back of your product

- on the SIM tray

- on your purchase invoice

You will get more details depending on the type of product :

Téléphone	For an Apple product: Visit Apple's support website by clicking here. For a Samsung product: Visit the Samsung support website by clicking here.
Tablets
Computer
Watch
Console	For a PlayStation product:  Visit the PlayStation support website by clicking here. For an Xbox product:  Visit the Xbox support site by clicking here.